Terms and Conditions

We care about your privacy and want you to be familiar with how we collect, use, and disclose information. By providing personal information to us or by using the website, you acknowledge that you have read and understand these Terms & Conditions.

We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the website, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the site; (c) data non-delivery, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the website; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party websites (f) any inaccuracies or omissions in content or (g) events beyond our reasonable control.

You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the website, and supersede and govern all prior proposals, agreements, or other communications.

LIMITED LICENSE

We grant you a limited, revocable, and non-exclusive license to access and make personal use of our website. This limited license does not include the right to: (a) frame or utilize framing techniques to enclose the website or any portion thereof; (b) republish, redistribute, transmit, sell, license or download the website or any and/or all Content (except caching or as necessary to view the website); (c) make any use of the website or any and/or all Content other than personal use; (d) modify, reverse engineer or create any derivative works based upon either the website or any and/or all Content; (e) collect account information for the benefit of yourself or another party; (f) use any meta tags or any other "hidden text" utilizing any and/or all Content; or (g) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. You must retain, without modification, all proprietary notices on the website or affixed to or contained in the website.

We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of the website for personal, non-commercial use only. A website that links to the website (i) may link to, but not replicate, any and/or all of our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive controversial or illegal or inappropriate for any ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; and (vi) may not link to any page of the website other than the home page. We may, in our sole discretion, request that you remove any link to the website, and upon receipt of such request, you shall immediately remove such link and cease any linking unless separately and expressly authorized in writing by us to resume linking.

Any unauthorized use by you of the our website or any and/or all of our Content automatically terminates the limited licenses set forth in this Section without prejudice to any other remedy provided by applicable law or these Terms and Conditions.

REFUND & RETURN POLICY

Product prices listed are current, however these are subject to change without advance notice.  All prices on this web site are processed in Indian Rupees.

We aim to satisfy all our customers and provide an enjoyable shopping experience.  However, there may be times when you are not completely satisfied with the products purchased, you may return or exchange for refund under the following conditions.  Please note that we cannot accept exchange or return of opened or used products once sold or delivered. We are not responsible for any damage caused after delivery.

To return any items, please contact Our Customer Service via email on info@raajayurvedicpharmacy.com

We will issue a product exchange for any product that is returned in a saleable and undamaged condition, in its original packaging, within 7 calendar days of the delivery date. Return/exchange requests are subject to an inspection. Damages due to neglect, improper usage or wrong application will not be covered under our Refund and Returns Policy. Each item can only be exchanged once. No cash refunds are permitted.

 

  • All returned items must be accompanied by a copy of the original receipt, a return / exchange authorization number and in unopened, saleable condition (including the packaging).
  • Sold in a physically damaged condition.
  • Has missing parts or accessories.
  • Product packaging not opened, product not used.

Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.  Once received, returns are processed within 7–15 business days. The time to post a credit to your account can vary and is determined by the issuing bank. Please contact the issuing bank for details.   All claims for shortages or damages must be reported to customer service on the day of delivery.

The products and services described on this website, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.